Privacy Policy

Privacy & Cookie Policy

Last updated: 25/09/2025

Callyr Hire Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

When you submit an enquiry via our website, we may collect the following:

Your name
Your email address
Your phone number
Project details or other information you choose to provide

We also automatically collect limited technical information through cookies and analytics tools.

How We Use Your Information

We use the information you provide to:

Respond to your enquiry
Provide quotes for our services
Communicate with you regarding your project requirements
Improve our website through analytics data

We do not use your data for marketing without your explicit consent.

How We Store Your Information

Your data is stored securely on our website platform (WordPress/Elementor) and email systems. We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse.

Sharing of Information

We do not sell or share your personal information with third parties, except where required by law or with trusted providers that help us operate the website (such as Google reCAPTCHA and Google Analytics).

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Understand how visitors use our website (via Google Analytics)
Protect our forms from spam and abuse (via Google reCAPTCHA)
Ensure the website functions correctly

You can control or disable cookies through your browser settings, though some features may not work as intended.

Google Analytics

We use Google Analytics to collect anonymised data about website usage, such as visitor numbers, pages visited, and time spent on site. This information helps us improve our services. Google Analytics does not provide us with personally identifiable information.

Google reCAPTCHA

We use Google reCAPTCHA on our forms to protect against spam and automated abuse. reCAPTCHA collects certain information, such as device and browser details, to determine whether a visitor is human. This is subject to Google’s Privacy Policy and Terms of Service.

Data Retention

We keep your personal information only for as long as necessary to handle your enquiry or project. Once no longer required, it will be securely deleted.

Your Rights

Under UK GDPR, you have the right to:

Request access to the data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent to processing (where applicable)

To exercise your rights, please contact us using the details below.

Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Callyr Hire Solutions
📞 01244 794001
✉️ info@callyr.co.uk